Terms of Service
Last updated: April 8, 2026
This notice regulates the general conditions of access and use of the website accessible through www.take-up-shop.com (henceforth, the website), which TAKE-UP Inc. (株式会社テイクアップ) makes available to internet users. In this notice, “we”, “us” and “our” refer to TAKE-UP Inc.
The use of the website implies the complete acceptance without reservations of each and every resolution included in this notice. Therefore, the user must read the current legal notice carefully every time he/she accesses, as the terms of use are subject to modifications on the judgement of the website's owner, or due to legal, judicial criteria or business practice changes.
The language used by the owner of this website is English. We cannot be held responsible for the user's misunderstanding or comprehension of the language of the website, nor for its consequences.
The Agreement
These Terms of Service, together with our Refund Policy and Shipping Policy (collectively, this “Agreement”), govern your use of the website and any purchase made through it. The Refund Policy and Shipping Policy are incorporated into this Agreement by reference.
In the event of any conflict among the documents that form this Agreement, the document that is more specific to the subject matter shall prevail.
Our Privacy Policy describes how we collect, use, and disclose personal information. It is not part of this Agreement. If there is a conflict regarding the collection, processing, or disclosure of personal information, the Privacy Policy controls. Mandatory data protection laws apply independently of this Agreement.
Ownership
Owner’s name: TAKE-UP Inc. (株式会社テイクアップ)
Office Address: 2F Daikanyama West, 2-17-6 Ebisu Nishi, Shibuya Ku, Tokyo, 150-0021, Japan
Chief Executive Officer: Isozumi, Minoru
Email: info[ at ]take-up-shop.com
Customer Service Hours: Monday to Friday, 11am to 6pm JST excluding national holidays in Japan
Intellectual Property
All rights on industrial and intellectual property of the website, as well as all content in it, are property of TAKE-UP Inc. Any use of the website or its content must be exclusively for particular purposes.
It is exclusively reserved for TAKE-UP Inc., any other use involving copying, reproduction, distribution, transformation, public communication or any other similar action, of part or the whole of the content of the website, and thus no user will be allowed to carry out these actions without prior written authorization from TAKE-UP Inc.
Access & Use
The website allows its users to access information and services offered by TAKE-UP Inc. to those people and organizations interested in them.
The access and use of the website do not demand prior subscription or registration of its users.
Communications
Method of Communication
Electronic mail (email) is the primary and official channel for all communications between TAKE-UP Inc. and the customer regarding orders, shipping, and inquiries. To ensure the accuracy of information and to maintain a record of all interactions, we do not provide customer support via telephone.
Use of Phone Numbers
The telephone number provided by the customer during the checkout process is collected primarily for the use of international shipping carriers. This information is used to facilitate smooth delivery and local coordination between the carrier and the customer.
Customer Responsibility for Email Management
It is the customer's responsibility to provide a valid and accurate email address and to ensure that it remains functional and accessible. This includes, but is not limited to:
- Ensuring the registered email address is correct.
- Maintaining sufficient inbox capacity.
- Configuring settings to ensure emails from info[ at ]take-up-shop.com are not filtered as spam or blocked.
Deemed Delivery and Limitation of Liability
Any notification sent by us to the customer’s registered email address shall be deemed to have been delivered and received at the time of sending. This deemed delivery shall remain effective regardless of any automated non-delivery notifications received by us, and we are under no obligation to attempt contact through alternative methods in such events. TAKE-UP Inc. shall not be held responsible for any disadvantages, losses, or damages resulting from the customer’s failure to receive or review our electronic communications for any reason beyond our control.
Content
We reserve the right to modify the contents freely without notice and justification, not being responsible for the consequences that may cause to the users.
Prices
We reserve the right to modify its prices at any time as long as we guarantee to the buyer the application of the current price at the moment of the order confirmation. We will not be obliged to compensate the customer after the date of purchase.
Prices in Japanese Yen include consumption tax within Japan.
Sales to countries outside Japan do not include the consumption tax, however, they're subjects to possible Taxes and Duties.
The customer may pay those Taxes and Duties upon delivery.
All taxes, tariffs and customs duties are borne by the customer according to the legal provisions in force. The amount of those taxes varies according to the country and to the total invoice amount in Japanese Yen. Those taxes are borne by the customer when receiving his/her order.
Payments
The website offers several online payment methods to the customer. The payment methods offered are shown during the checkout process. All transactions are secure and encrypted. TAKE-UP Inc. cannot see nor stock the customer’s payment information such as credit card number, expiration date, security code, and so on.
Shipping
Shipping, delivery, customs, and related charges are governed by our Shipping Policy, which is incorporated into this Agreement.
Returns, Exchanges & Cancellations
Returns, refunds, exchanges, cancellations, and repairs are governed by our Refund Policy, which is incorporated into this Agreement.
Liability
Both the access to the website and the non-consent use that may be undertaken from the information in such website are the responsibility of the person doing it. We shall not be held responsible for any consequence, harm or damage that may result from this access or use of information. We shall not be held responsible for any security error that may be produced or for any harm caused to the IT system of the user (hardware and software) or to any folders or documents in such computer, as a consequence of:
- Presence of a virus in the user's computer used to access the website
- Browser malfunction
- And/or outdated versions of it
We will not be held responsible from the liability and speed of hyperlinks added in the website to direct to others. We do not guarantee the usability of those links, and will not be held responsible from the contents or services to which the user may access through these links, nor the functioning of these websites.
We will not be held responsible from the virus or other computer programs that damage or may damage the users' computer systems or equipment when accessing the website or other websites that may have been accessed from links in the website.
Governing Law and Jurisdiction
This Agreement, and any dispute, claim, or controversy arising out of or relating to this Agreement, your use of the website or our services, or any order or purchase from us (including non-contractual disputes or claims), shall be governed by and construed in accordance with the laws of Japan, without regard to conflict of law principles. The United Nations Convention on Contracts for the International Sale of Goods (CISG) shall not apply.
The Tokyo District Court, Japan, shall have exclusive jurisdiction as the court of first instance over any such dispute, claim, or controversy.
If this Agreement is translated into another language, the English version shall prevail to the extent of any inconsistency.
Severability
If any provision of this Agreement is held to be invalid, illegal, or unenforceable under applicable law, that provision shall be modified or limited to the minimum extent necessary so that it is valid, legal, and enforceable. If such modification or limitation is not possible, that provision shall be severed from this Agreement. In either case, the remaining provisions shall continue in full force and effect.
Nothing in this Agreement excludes, restricts, or modifies any right, guarantee, or remedy that cannot lawfully be excluded, restricted, or modified.